UDTECH understands that your personal data is important to you and protects your privacy, and personal data is protected. This Privacy Policy describes in more detail how we may collect, use, share, and protect your information, as well as explain your rights under the relevant data privacy laws including, but not limited to, GDPR, CCPA, and other relevant regulations. By visiting or using our website (https://ud.goldsupplier.com/), you are consenting to the practices described in this Privacy Policy.
1. Information We Collect
To provide and improve our services, personal data will be collected. This includes, but not limited to:
a. Information You provide
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Contact Details: Your name, email address, phone number, and company name when you contact us or when you want us to provide a consultation to you.
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Account Information: Details Required to create an account including login credentials.
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Billing Information: Payment information including credit card details which will be provided for purchasing our services.
b. Information collected Automatically
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Usage Data: Patterns pertaining to the use of the services, IP address, browser type, operating system, and device type are collected and recorded.
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Cookies and Tracking Technologies: For details, refer to Cookie Policy.
c. Information from Third Parties
- As permitted by law, we may receive additional information from third-party data processors regarding the customer’s engagement with our services.
2. How We Use Your Data
For the following reasons, we process your personal data:
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Service Delivery: To provide consulting, engineering, and any other services that you may require.
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Customer Support: To resolve inquiries or provide support for any technical issues, and feedback.
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Marketing: To conduct marketing activities by sending promotional materials with your consent where necessary.
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Compliance and Security: To prevent fraud, fulfill legal obligations, and maintain protection of our services.
3. Data Sharing and Transfers
We do not sell your personal data. Your data, however, falls into the below categories for shared use:
a. Service Providers
- Approved service providers, working on our behalf to run particular functions, including payment services, data hosting, and data analytics.
b. Legal Compliance
- Compliance necessary to satisfy legal, statutory, or evidential legislative demands such as subpoenas or court orders.
c. Business Transactions
- Disclosure as it relates to a company-credit transaction, or as mergers or acquisitions take place.
Any transfers of data to third countries are carried out with GDPR compliance and are ensured with Standard Contractual Clauses (SCC) and other protective measures.
4. Data Storage and Retention
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Storage Location: Your data is stored on secure servers located within relevant legal jurisdictions
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Retention Period: We retain personal data only as long it is necessary to fulfill the purposes outlined within this document, or as required by applicable regulation. User data pertaining to financial transactions is usually kept for seven years in order to comply with legal obligations.
5. Your Rights
Based on your geographical region, the following may apply to you:
a. Under GDPR (Residents of EU/EEA):
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Right to Access: Access can be requested for the personal data that you hold about me.
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Right to Rectify: You have the right to request changes if you provide personal data that is incorrect or incomplete.
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Right to Erasure** (Right to be Forgotten)**: Users can request deletion of their personal data stored with us.
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Right to Data Portability: Users should be able to receive their personal data in an organized, structured format that is easily processed by a computer.
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Right to Object/Restrict Processing: In certain situations the users can limit the purposes for which their data is used by us.
b. Under CCPA (Residents of California):
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Right to Know: Disclosure can be requested regarding what personal data we collect as well as the purpose behind its use or sharing.
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Right to Delete: Users can request removal of their personal data.
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Right to Opt-Out: The user can actively choose to stop the sale of his personal data.
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Non-Discrimination: Users can exercise their rights without being discriminated against.
For exercising your rights, reach out to us at [susanne@ud-machine.com].
6. Cookie Policy
We utilize cookies and similar technologies for tracking in an effort to improve the experience of the user. This includes:
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Essential Cookies: These are vital for the proper functioning of the website.
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Analytical Cookies: These are particularly useful in giving us a clear picture of the website usage (E.g. Google Analytics).
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Marketing Cookies: This is used for the specific adverts designed for a certain group of audience.
Managing cookie preferences have been made simple via the cookie banner that is displayed on our site or their respective settings on the browser. To find out more, Cookie Settings.
7. Security of Data
There are measures of protecting your data, and these include the use of industry benchmarking that is confidential, the setting of barriers, wrapping the data, and also conducting regular checkups and audits of systems set in place. Also while we works towards keeping your information safe, there are no guarantees that an online system is a hundred percent safe, that is why we ask and recommending that you operate with extreme caution especially when sharing your information online.
8. Children’s Privacy
Individuals who are under eighteen years of age are not supposed to visit our website. Apart from that, they do not collect personal data from children intentionally. In the case that one suspects that their kid has supplied us any kind of information, they are asked to reach out to us and request that their information is removed.
9. Links Owned by Other Parties
Links to websites not owned by us can be found on our website. However, we cannot be held liable for their privacy frameworks as they do not concern us. Therefore, it is important to go through their privacy procedures to ascertain their personal information is protected.
10. Changes to this Privacy Policy
We are entitled to modify, this Privacy Policy to ensure compliance with applicable laws and standards. Changes will be made on this page indicating the new “Effective-Date.”
11. Contact Us
For any inquiries, please direct your questions, concerns, or requests pertaining to this Privacy Policy to us as stated below:
UDTECH
China Shenzhen Office: 406, Biwan Building, Biwan Road, Baoan District, Shenzhen
tel:+86-18359258311
Our services constitute acceptance of the terms outlined in this Privacy Policy. With the use of UDTECH services, personal data provided will be kept confidential, as UDTECH greatly appreciates the trust.
